Privacy Policy for Arsenal33 Players

How Long Records Are Kept

Contact form submissions are kept only as long as necessary to handle your query, and are deleted once the matter is resolved, typically within a few weeks. Server logs are retained for a limited period, usually no longer than a few months, after which they are securely erased. We do not keep any data longer than it is needed for the purposes stated.

Who Data Is Shared With

We share anonymised usage data with analytics providers and hosting companies that act strictly on our instructions. These third parties cannot use your data for their own purposes. Your personal data is never sold, rented, or traded to any outside party. We do not share it with advertisers, marketing firms, or any other organisation not directly involved in operating the site.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and to help analytics providers understand how the platform is used. These are small text files stored in your browser. If you disable cookies in your browser settings, the site will still function, but some features such as saved language choices or session persistence may not work. You will also lose any personalised settings.

What We Collect and When

When you fill in the contact form on the site, you submit your name, email address, and the message you write. This happens only when you choose to send it. Our web server also automatically records your IP address, browser type, and the pages you view on the platform. This log data is captured every time you visit, regardless of whether you fill in a form.

Why We Hold This Information

We hold your contact form submission solely to reply to your enquiry or request. Without this data, we cannot respond to you. Server logs are kept to maintain the security and stability of the lobby, to diagnose technical issues, and to understand general usage patterns so we can improve the user experience for everyone.

Your Rights to Access and Deletion

You may request a copy of any personal data we hold about you by sending a message through the site's contact page. We will respond in accordance with Malaysian personal data protection law. You may also ask us to delete your data by the same method. We will honour such requests unless we are legally required to retain the information. There is no charge for exercising these rights.

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