Play Responsibly at Arsenal33

Set Your Own Limits

You can set daily, weekly or monthly deposit limits inside your account settings. Loss limits and session time limits are also available. A tighter limit takes effect immediately; a looser one only applies after a cooling-off period of several days. To request a limit, go to the responsible gambling section of your account or contact support. Reality-check reminders can be turned on to show a pop-up every 30 or 60 minutes so you stay aware of how long you have been playing.

The Facts About Money

Gambling is entertainment that costs money. It is not a way to make income or pay bills. Over any long period, the odds always favour the operator, not the player. No system, streak or staking plan changes that. Set a budget you can afford to lose, and treat any winnings as a bonus, not a guarantee. If you find yourself relying on gambling for money, stop and review your limits. The house edge never disappears.

Where to Get Help

If you are worried about your gambling, speak to a doctor or a licensed counsellor. Free, confidential support is also available from international organisations. Search online for Gamblers Anonymous, GamCare or Gambling Therapy by name. Telling one person you trust is the usual first step and often the hardest. You do not have to handle this alone. These organisations offer chat, forums and self-help tools without charging any fee.

Check Your Own Behaviour

Ask yourself honestly: Do you chase losses by betting more to win back what you lost? Have you borrowed money or sold something to play? Do you hide how much you spend or play from family or friends? Do you gamble to escape worry, boredom or anger? Do you need larger bets to feel the same excitement? Have you missed work, sleep or time with loved ones because of gambling? One yes is a sign to stop and think.

Protecting Minors

This site is for players aged 18 and above only. If you share a computer or device with a minor, use filtering software to block gambling websites. Options include Net Nanny, Qustodio and Cybersitter. Do not leave your account logged in or share your password. If you suspect a minor has accessed the site, contact support immediately to secure the account. Keeping gambling away from children is everyone's responsibility.

Taking a Break

A cooling-off period pauses your account for a short time, from 24 hours up to six weeks. For a longer break, self-exclusion closes your account for a fixed term such as six months or a year. It cannot be lifted early for any reason. To request self-exclusion, write to the support team stating your full name and registered email. The platform will confirm in writing and block your access. During self-exclusion you will not be able to deposit, play or log in.

The same ground for Live Games, Arcade, Fish Shooting is covered on their own pages, alongside the bonus.